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SERVICES&BOOKING

  • PLEASE READ ALL OF OUR POLICIES BEOFRE BOOKING, BY BOOKING YOU ACCEPT/AGREE TO AND UNDERSTAND ALL OF OUR POLICIES!

  • ALL NEW CLIENTS MUST SEND A DEPOSIT TO CONFIRM APPOINTMENT

  • EYELASH EXTENSION - $30.00 DEPOSIT IS REQUIRED

  • DEPOSITS MUST BE SENT WITHIN 30 MINUTES OF YOUR APPOINTMENT REQUEST OR IT WILL AUTOMATICALLY BE DENIED. https://www.naomiekaybeauty.ca//_paylink/AYxfpZJc

  • ALL APPOINTMENTS ARE REQUESTS AND AREN’T CONFIRMED TILL APPROVED BY ONE OF OUR STAFF.

  • (IF YOU DIDN’T RECEIVE A CONFIRMATION EMAIL AND WANT TO CONFIRM WITH US 24HOURS AFTER YOU REQUESTED YOUR APPOINTMENT PLEASE TEXT US AT 9054248418 WITH YOUR FULL NAME, APPOINTMENT TYPE AND DATE.)

  • IF YOU ARE LOOKING FOR A SQUEEZE IN AND HAVE CHECKED OUR WEBSITE ALREADY PLEASE TEXT US AT 9054248418, WE WILL SEE IF WE CAN ACCOMMODATE YOU. SQUEEZE IN MAY BE SUBJECTED TO A FEE.

  • 15 MINUTES LATE WILL RESULT IN A CANCELATION OF YOUR APPOINTMENT WITHOUT NOTIFICATION AND WILL BE SUBJECTED TO A NO-SHOW FEE. IF OUR TECHS CHOSE TO STILL ACCOMMODATE YOU THE FEE WILL BE ADDED TO YOUR TOTAL AT THE END OF YOUR SERVICE.

  • NO SHOWS WILL RESULT IN A $50.00 FEE & A NON-REFUNDABLE DEPOSIT OF $30.00 TO REBOOK  https://www.naomiekaybeauty.ca//_paylink/AYxf5LKM

  • ALL APPOINTMENTS NOT CANCELLED A MIN OF 24HOUR BEFORE WILL BE CONSIDERED A NO-SHOW. A FEE AND DEPOSIT TO REBOOK IS REQUIRED.

  • IF YOU MAKE A SECOND APPOINTMENT BECAUSE YOU WOULD LIKE TO CHANGE THE DATE OR TIME PLEASE BE SURE TO CANCEL YOUR PREVIOUS ONE. YOUR SECOND APPOINTMENT MAY NOT BE APPROVED IF WE SEE MULTIPLE APPOINTMENTS WITHIN THE SAME TIME FRAME(FEW DAYS). (SIGN UP TO BE A MEMBER TO MANAGE YOUR APPOINTMENTS ON OUR WEBSITE)

  • PLEASE DO NOT CONNECT US ON OUR PERSONAL PAGES, NUMBER AND ETC. YOU CAN REACH US AT THE FOLLOWING CALL/TEXT @ 9054248418, DM @NAOMIEKAYBEAUTY, EMAIL @ INFO@NAOMIEKAYBEAUTY.CA

  • ALL MESSAGES WILL BE ANSWERED BETWEEN 9AM-8PM 

  • WE UNDERSTAND THAT EMERGENCIES HAPPEN BUT IF THEY ARE VERY FREQUENT YOU WILL BE SUBJECTED TO A NO-SHOW FEE AND A REBOOKING DEPOSIT. THIS WILL BE AT THE DISCRETION OF YOUR TECH. WE ASK THAT YOU RESPECT OUR TIME AS WE RESPECT YOURS AND THE TIME OF OUR OTHER CLIENTS.

 

LASH APPOINTMENT POLICIES

  • You must arrive with no makeup

  • Please remove all contact lenses prior to your appointment

  • Foreign fills a fee of  $20.00 will be applied (at techs discretion)

  • Please come with thoroughly cleaned lashes

  • NOT FOLLOWING THESE POLICIES WILL RESULT IN A $20.00 FEE 

 

PRODUCT POLICIES

  • All sales are final. Due to the nature of our product we do not offer refunds or exchanges. With the exception of products that are considered defective upon receiving them. If an item may be considered defective please contact us through email Naomiekaybeauty@gmail.com or via instagram DM @Naomiekaybeauty please include your name, order number and photos of products. All purchases that may have defects must be addressed within 30 days of your purchase. If your item is deemed defective by a member of our team your item with be replaced or a refund will be issued. 

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